TrueFanTix
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Access Tokens

Frequently Asked Questions

What are access tokens?

Buyers need access tokens to purchase tickets to sold out events. Access tokens are earned by selling tickets to sold out events on the platform.

Do I need access tokens to purchase tickets to events that aren't sold out?

No. Anyone can purchase tickets to shows that aren't sold out.

Do I need access tokens to purchase tickets to events that are sold out?

Yes. You need to use one access token for each ticket purchased for a sold out event.

How do access tokens work?

Earning: One access token is earned with each ticket sold to a sold out event.

Using: One access token is used with each ticket purchased to a sold out event.

Your access tokens are tracked on this site and you can always see your access token balance and transaction history on your account page.

Do access tokens expire?

No. They never expire. You can use them at the time of your choosing.

Can I use access tokens for any sold out event?

Yes. It does not matter how you earned your access tokens. They can be used to access purchasing of any event that is sold out.

Do I earn access tokens for selling tickets to events that aren't sold out?

No. The idea behind TrueFanTix is to build a community for actual fans to get fair access to events. We incentivize sellers to sell their tickets to sold out events within this community by rewarding them with access tokens.