Frequently Asked Questions
Buyers need access tokens to purchase tickets to sold out events. Access tokens are earned by selling tickets to sold out events on the platform.
No. Anyone can purchase tickets to shows that aren't sold out.
Yes. You need to use one access token for each ticket purchased for a sold out event.
Earning: One access token is earned with each ticket sold to a sold out event.
Using: One access token is used with each ticket purchased to a sold out event.
Your access tokens are tracked on this site and you can always see your access token balance and transaction history on your account page.
No. They never expire. You can use them at the time of your choosing.
Yes. It does not matter how you earned your access tokens. They can be used to access purchasing of any event that is sold out.
No. The idea behind TrueFanTix is to build a community for actual fans to get fair access to events. We incentivize sellers to sell their tickets to sold out events within this community by rewarding them with access tokens.